Customer Service
- Order Validation and Acceptance
- Quantity Limitations
- Electronic Communication
- Pricing and Product Information
- Security and Privacy
- Payment Options
- Sales Tax
- Updating Account Information
- Hearts & Hoses - Terms and Conditions
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These terms and conditions ("Terms") govern your use of this Hearts & Hoses Online Store ("Online Store"). By placing an order through this Online Store, you express your understanding and agreement that you are bound by these Terms. If you are unwilling to be bound by these Terms you may not use this Online Store.
These Terms apply only to orders you place using this Online Store. If you elect to purchase from other retailers, orders placed with those vendors may be subject to different terms. In those cases, please contact those vendors for specific terms and conditions. - Order Validation and Acceptance
- Your placement of an order via this Online Store is an offer to purchase our products or services. We may accept your order by processing your payment and providing you with your requested service or product, or may, for any reason, decline to accept your order or any part of your order.
- Quantity Limitations
- We may limit or cancel quantities available for purchase on any order on any basis, and to alter the availability or duration of any special offers at any time. We may reject any order, or any part of an order. We may limit or prohibit sales to resellers or dealers via this Online Store.
- Electronic Communication
- When you place an order through this Online Store, you are required to provide a valid e-mail address, which we may use to communicate with you regarding the status of your order, and to provide you with any other notices, disclosures or other communications relating to your order. You agree that we will not be responsible for any damage you incur, or information you do not receive, as a result of your failure to provide a valid e-mail address.
- Pricing and Product Information
- We make every effort to provide current and accurate information relating to our products, services, and prices, but do not guarantee the currency or accuracy of any such information. Information relating to our products and services is subject to change without notice. Prices are subject to change at any time prior to our acceptance of your order. In the event we discover a material error in the description or availability of a product or service that affects your outstanding order with us, or an error in pricing, we will notify you of the corrected version, and you may choose to accept the corrected version, or cancel the order. If you choose to cancel the order, and your credit card has already been charged for a purchase, we will issue a credit to your credit card in the amount of the charge.
- Security and Privacy
- This Online Store follows the industry standard, Secure Sockets Layer protocol, "SSL," for the transfer of data over the internet. When placing an order online, a "key-lock" icon will appear in your browser window. This icon is your confirmation that SSL has been activated for the transfer of your personal information. A second indication of SSL activation is that the displayed URL will begin with "https".
- Payment Options
- You may pay for your order by using one of the following major credit cards, issued in the United States of America: Visa® or MasterCard®, American Express, Discover.
- Sales Tax
- We collect and remit sales taxes as required by law on purchases made via this Online Store in the state of California.
- Updating Account Information
- At any time if your contact information changes, please reflect that by updating your account information. This will ensure we can properly contact you and provide you with services and products you request. Any orders that cannot be fulfilled due to inaccurate or misleading information may still require full or partial payment.
